Change management is a necessary skill for every leader. This 1/2-day course helps managers and supervisors to understand change in the workplace and the stresses it produces and how to establish a proactive approach to achieve the goals. Learn More

Effective time management is an essential skill in today's workplace. This 1-day course teaches students how to proactively plan and schedule their tasks while overcoming procrastination and setting firm boundaries. Learn More

Understanding the emotional impact of change and how that impacts organizational performance is key to change management. This 1-day course provides a thorough introduction to managing change and overcoming resistance to change. Learn More

This 1-day course teaches students the intricacies of leadership roles, including what constitutes an ideal leader, becoming a successful leader, and enhancing leadership qualities. Learn More

Generational gaps have always been a consideration, but rapid injection of social changes has caused the gaps to widen. This 1/2-day course teaches managers and supervisors how to successfully work with and manage Generation X employees. Learn More

Generational gaps can often lead to differences in communication styles and world views. This 1/2-day course teaches students how to better understand Generation Y's perceptions of the work environment by examining what has caused these perceptions. As a result, students will be better able to interact with and motivate Generation Y employees. Learn More

Effective leadership requires more than management skills. This 1-day course helps managers to understand the difference between management and leadership and provides insight as to how to become a successful leader. Learn More

Learning how to skillfully negotiate can increase average net sales revenues which drops right to the bottom line. What would it be worth to increase the average net sales price of your products and services? Many companies have used the "Master Sales Negotiator" Self Learning Program to train their entire sales force and recovered the entire cost of the training on the first order.

The Master Sales Negotiator™ Self Learning Program is a proven, easy-to-use, comprehensive system that will teach you how to: control the negotiation process, manage customers' perceptions, build positive long-term business relationships, utilize concession strategies and recognize concession patterns, overcome buyers’ tactics, and develop a complete, yet flexible, negotiation strategy that results in beneficial deals. Learn More

In this simulation participants are presented with two dilemmas dealing with international product marketing. The first, “The Case of the Chinese Customs Official,” deals with the Foreign Corrupt Practices Act / Bribery and the second, “The Case of the Canadian Labels,” deals with Integrity in International Sales.

Suitable for Self-Study. Purchase includes User Name and Password for one(1) individual. A separate User Name and Password is required for each student. Learn More