Building organizational trust through leadership is critical to organizational success. This 1-day course will help leaders and managers learn what makes up a trusting work culture and how to establish and maintain that culture. Learn More

This 1/2-day course will provide supervisors and managers with a thorough understanding of how to use feedback to improve productivity, reduce conflicts, and increased ability to identify employee needs and communicate solutions.. Learn More

This 1/2-day course teaches leaders and managers the ways in which to create employee ownership and accountability and to empower them to use their own initiative and judgment to improve work performance. Learn More

Understanding the emotional impact of change and how that impacts organizational performance is key to change management. This 1-day course provides a thorough introduction to managing change and overcoming resistance to change. Learn More

This 1-day course teaches students the intricacies of leadership roles, including what constitutes an ideal leader, becoming a successful leader, and enhancing leadership qualities. Learn More

Effective leadership requires more than management skills. This 1-day course helps managers to understand the difference between management and leadership and provides insight as to how to become a successful leader. Learn More

Learning how to skillfully negotiate can increase average net sales revenues which drops right to the bottom line. What would it be worth to increase the average net sales price of your products and services? Many companies have used the "Master Sales Negotiator" Self Learning Program to train their entire sales force and recovered the entire cost of the training on the first order.

The Master Sales Negotiator™ Self Learning Program is a proven, easy-to-use, comprehensive system that will teach you how to: control the negotiation process, manage customers' perceptions, build positive long-term business relationships, utilize concession strategies and recognize concession patterns, overcome buyers’ tactics, and develop a complete, yet flexible, negotiation strategy that results in beneficial deals. Learn More

Motivating employees involves a lot more than monetary or other reward structures. It also involves managing an environment that fosters respect and good will. This 1-day course is designed to teach supervisors and managers how to create a positive workplace in which employees are motivated, passionate, and open. Learn More

Veterans, Baby Boomers, Generation X, and Generation Y bring their own unique management challenges. This 1/2-day course provides supervisors and managers with techniques and strategies to foster respectful communication across generational lines. Learn More