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Business Etiquette

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Product Name Price Qty
Business Etiquette Student Workbook
$ 30.00
Business Etiquette Instructor Kit
$ 100.00
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Quick Overview

A better understanding of business etiquette can help you improve business relationships and strengthen rapport with your customers and clients. This 1-day course teaches managers and other professionals the etiquette necessary for advantageous email, telephone, and face-to-face communication.


This course provides students with a thorough understanding of business etiquette, why it's important, and how to demonstrate the skills that constitute business etiquette. Topics covered include the importance of punctuality and guidelines for proper communication, telephone and email etiquette, and interactions with clients outside the office.
Product Code 2-20-00001-000-03-12-09-grp
Course Length 1 day
Audience Management or other professionals
Prerequisites None
Outline View PDF
Sample/Evaluation View PDF
Instructor Kit Description Instructor Kit Includes:
  • Student Workbook
  • PowerPoint Slides
  • Time and Event Outline
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