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Professional Development Courseware
Most professional roles inherently include some aspect of leadership and management. Within this category are courses selected to enhance the leadership and management skills of all professionals in addition to a selection of personal development courses and courseware.
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Adapting Your Style
Multiple personality types exist throughout the workplace. In order to manage these different persoanlities, you must be able to adapt your leadership style accordingly. This 1/2-day course teaches managers and other professionals how to build rapport with their employees while acting as a supportive and communicative leader. Learn More
Building Organizational Trust
Building organizational trust through leadership is critical to organizational success. This 1-day course will help leaders and managers learn what makes up a trusting work culture and how to establish and maintain that culture. Learn More
Business Etiquette
A better understanding of business etiquette can help you improve business relationships and strengthen rapport with your customers and clients. This 1-day course teaches managers and other professionals the etiquette necessary for advantageous email, telephone, and face-to-face communication. Learn More
Business Etiquette and Common Courtesy
Creating and maintaining positive work environments based on mutual respect is critical to achieving productivity goals and reducing EEOC issues. This 1-day course provides managers and supervisors with a thorough introduction to utilizing common business etiquette. Learn More
Career Planning and Development
Employee retention is critical to organizational success. This 1/2-day course teaches leaders and managers how to work with employees to create meaningful career development plans which communicates employer concern and compassion and leads to employee loyalty. Learn More
Coaching Conversations
Successful coaching sessions can provide employees with increased motivation and a greater dedication to organizational goals. This 1/2 day course teaches managers how to utilize coaching for performance improvement and career development. Learn More
Creative Problem Solving
In today's complex business environment, more creative solutions are required to address the myriad of issues that arise. This 1-day course teaches leaders, managers and supervisors to think both creatively and analytically in order to solve problems effectively and efficiently. Learn More
Delegating for Growth
Increase employee performance and capability through the effective use of delegation. This 1/2-day course teaches managers to implement a successful delegation process such that opportunities are matched to the right people and barriers are overcome. Learn More
Delegation Skills: Perfecting the "Hand-off"
This 1/2-day courses teaches managers and other professionals how to delegate tasks effectively such that the transition is smooth and the difficulties inherent with delegation are avoided. Learn More
Dynamic Decision Making
This 1-day workshop will help leaders and managers improve their decision-making abilities, through understanding of their own decision making style, and how to adopt a framework for making decisions that avoids common pitfalls. Learn More
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