Developing Management Skills Courseware
There are many management skills that are appropriate for all professionals to have in their tool kit regardless of job title. The ability to effectively and efficiently make decisions, to resolve conflict, to work with people from different generations, strategic planning, etc. are all skills that have value to management and non-management professionals alike.
The management courses and courseware in this category has been selected to have broad application for managers and non-managers professionals.
In today's complex business environment, more creative solutions are required to address the myriad of issues that arise. This 1-day course teaches leaders, managers and supervisors to think both creatively and analytically in order to solve problems effectively and efficiently. Learn More
Increase employee performance and capability through the effective use of delegation. This 1/2-day course teaches managers to implement a successful delegation process such that opportunities are matched to the right people and barriers are overcome. Learn More
This 1-day workshop will help leaders and managers improve their decision-making abilities, through understanding of their own decision making style, and how to adopt a framework for making decisions that avoids common pitfalls. Learn More
A clearly defined strategic plan is the first step on the path to organizational success. This 1-day course provides managers with a thorough understanding of the components of effective strategic planning and transition to implementation. Learn More
Generational gaps have always been a consideration, but rapid injection of social changes has caused the gaps to widen. This 1/2-day course teaches managers and supervisors how to successfully work with and manage Generation X employees. Learn More
Middle management roles require special skills. This 1-day course provides students with the skills and abilities to successfully manage other managers and act as a liaison between senior management and front-line managers. Learn More
Technical team management requires special understanding and communications strategies. This 1/2-day course provides students with insight into what skills and techniques are necessary when managing technical professionals. Learn More
Professionals often find themselves in a management role without benefit of formal management training. This 1-day course teaches new managers how to be successful managers with responsible employees. Learn More
The complex environments introduced by documentation control systems and other types of work automation tools create new challenges for managers and supervisors. This 1/2-day course teaches leaders how to balance face-to-face supervision with computer-based oversight to ensure maximum work quality. Learn More
Transitioning authority and responsibility is a vital part of every successful organization's growth. This 1-day course will teach managers how to efficiently plan for succession and ensure that the current and future needs of the organization and clients are met. Learn More