I was recently asked to create a training program for newly appointed managers. While I have a lot of material I could have used, I wanted to make sure I was covering the challenges that are truly faced by new managers. As I reflected on those challenges, my mind raced back to some of my [...]
Archive for June, 2010
June 22 2010
The Management Development Turbo-Charger
With the benefit of hindsight, management isn’t that tricky. If we were all to start our careers with the benefit of the experiences we have gained throughout, we would surely do many things differently; making fewer mistakes and as a consequence getting things ‘right the first time’ much more often.
From the early days when we [...]
June 15 2010
The New Job of “Helping People to Buy”
Sales are sales, right? You present the features and benefits of your offering, you say yes to everything the prospect asks for, maybe you under-promise and over-deliver (probably you don’t), you call repeatedly to get the order, then you thank them for the business and (maybe) try to convince them they made a good decision [...]
